Comments on: Observing the User Experience: A Practitioner’s Guide to User Research

By: Julie A. Booth

Julie A. Booth — Wed, 25 Aug 2010 09:50:50 +0000

Review by Julie A. Booth for Observing the User Experience: A Practitioner’s Guide to User Research
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This book rocks! Of all the reference resources I have in my cube, this is the one I lend out to people who ask, “jb, what is user research and how do you do it?” Mike’s book has the techniques down – soup to nuts — useful for the novice and seasoned practitioner.

By: UxCCT

UxCCT — Wed, 25 Aug 2010 09:45:40 +0000

Review by UxCCT for Observing the User Experience: A Practitioner’s Guide to User Research
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I can recommend this book. It is well-written and readable, with practical advice and examples. I am referencing it as part of my daily work as a Usability Analyst in a large government department.

By: Kyle Pero

Kyle Pero — Wed, 25 Aug 2010 09:31:24 +0000

Review by Kyle Pero for Observing the User Experience: A Practitioner’s Guide to User Research
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I’m always recommending this book to my colleagues. This is not a book that is meant to be read cover to cover. It’s more of a desk top reference for all kinds of user research techniques. I’ve found it to be very comprehensive. Buy it, you won’t regret it!

By: josh penrod

josh penrod — Wed, 25 Aug 2010 08:42:06 +0000

Review by josh penrod for Observing the User Experience: A Practitioner’s Guide to User Research
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Extremely informative and a pleasure to read, I highly recommend this book. Somehow Mike Kuniavsky has managed to capture all the useful information of an academic text on User Observation techniques without the typical dry and boring tone.Every important observation technique is covered and covered well. I can flip the book to a chapter on a technique I have never used, read it, and feel confident that I can employ that technique.

By: LLH

LLH — Wed, 25 Aug 2010 08:17:33 +0000

Review by LLH for Observing the User Experience: A Practitioner’s Guide to User Research
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Kuniavsky provides a clear guide to evaluating user behavior and use patterns and then gives insight on balancing what users do and what site owners would like them to do. The subtext is a clear passion for creating scenarios that leave users confident and creators satisfied. That leads to successful interactions, be they commerce or information driven. A must read for all professional designers, information architects, strategists, developers, and other professionals, if only to remind teams how the work they’re doing will be digested. This book deepened my understanding of how to evaluate the way sites — or really anything — is used and interpreted and offers practical methods on attaining and measuring data to tweak and refine my work.